Question 1

What is business automation?

Accepted Answer

Business automation uses software, integrations and AI to run repetitive processes without human input — sending offers, processing orders, returns, leads, invoicing and reporting. Well done, it saves 10–30 hours per month and eliminates errors.

Question 2

How much does a website cost?

Accepted Answer

A landing page starts at €350 and ships in 72h. A company website starts at €800. SaaS systems are quoted individually after a short call about your process and goals.

Question 3

Can AI handle customer service?

Accepted Answer

Yes. An AI chatbot or voice agent runs 24/7, answers questions, qualifies leads, books meetings, handles returns and hands off to a human with full context when needed.

Question 4

How do I implement AI in my company?

Accepted Answer

We start with an audit — mapping processes, time, costs and pain points. Then we pick 1–2 areas with the highest ROI (customer service, lead gen, quoting) and ship an AI workflow in 2–4 weeks. We measure results and scale.

Question 5

What is SaaS?

Accepted Answer

SaaS (Software as a Service) is browser-based subscription software, no installation needed. We build dedicated SaaS systems: customer portals, CRMs, returns systems, management dashboards.

Question 6

Are landing pages worth it?

Accepted Answer

Yes — the fastest way to validate an offer and drive sales. A landing page does one thing: convert paid traffic (Google/Meta Ads) into leads. Often pays back after 1–2 campaigns.

Question 7

How does AI help e-commerce?

Accepted Answer

AI in e-commerce means: product recommendations, dynamic pricing, support chatbots, automated returns, product description generation, abandoned cart analysis, customer segmentation and behavioural email.

Question 8

What is an AI agent?

Accepted Answer

An AI agent is an autonomous program built on large language models (LLMs) that performs end-to-end tasks — answering emails, generating offers, updating the CRM, placing supplier orders. Unlike a chatbot it acts, not just replies.

Question 9

How long does automation take to ship?

Accepted Answer

Simple automations (form → CRM → email) in 3–7 days. Complex workflows (AI + API integrations + business logic) in 2–4 weeks.

Question 10

Are TOMMY AI sites SEO-optimised?

Accepted Answer

Yes. Every site has proper semantic structure (H1–H3), meta tags, schema.org JSON-LD, Open Graph, hreflang, sitemap.xml and robots.txt. We optimise Core Web Vitals and prepare content for Google AI Overview, Perplexity and ChatGPT Search.

Question 11

Can I integrate my site with a CRM?

Accepted Answer

Yes. We integrate with Pipedrive, HubSpot, Salesforce, Zoho, Bitrix, Monday, as well as custom ERP/CRM systems via REST API, GraphQL and webhooks.

Question 12

How does an online returns system work?

Accepted Answer

The customer scans the QR on the parcel or enters an order number, picks products, gives a reason and gets a return label. The shop sees everything in one panel; warehouse and accounting integrations run automatically.

Question 13

Do you build mobile apps?

Accepted Answer

We build Progressive Web Apps (PWA) — they behave like native iOS/Android apps, install, work offline and are far cheaper to maintain than two separate native apps.

Question 14

What technologies do you use?

Accepted Answer

React, TanStack Start, Next.js, TypeScript, Node.js, Postgres, Supabase, Cloudflare Workers, OpenAI, Anthropic Claude, Google Gemini, n8n, Make, Zapier — chosen per project.

Question 15

Will my site be fast?

Accepted Answer

Yes. We build on SSR + edge, with lazy-loaded images, Core Web Vitals optimisation and 90+ PageSpeed Insights scores.

Question 16

Can I edit content myself?

Accepted Answer

Yes — we plug in a CMS (Sanity, Strapi, Payload or Lovable Cloud) suited to the project. You edit text, images and SEO without technical knowledge.

Question 17

Do you offer post-launch support?

Accepted Answer

Yes. We offer technical care packages (hosting, backups, updates), feature development, 24/7 uptime and error monitoring.

Question 18

Do you work in Czechia and Poland?

Accepted Answer

Yes. We work both markets — Poland and Czechia. We deliver sites with PL and CS versions, local SEO and hreflang. We have projects in Ostrava, Bohumín, Prague and Silesia.

Question 19

What's the difference between an AI chatbot and a contact form?

Accepted Answer

An AI chatbot talks naturally, asks follow-ups, qualifies leads (hot/cold), collects data, books meetings and answers technical questions. A form is a passive data collector — a chatbot is an active 24/7 salesperson.

Question 20

What is GEO (Generative Engine Optimization)?

Accepted Answer

GEO is optimising content for AI search engines: Google AI Overview, ChatGPT Search, Perplexity, Claude, Gemini, Bing Copilot. It requires clean structure, FAQs, schema.org, citable facts and expert authority. We design every page for classical SEO and GEO at the same time.

Question 21

How much time does automation save?

Accepted Answer

On average 10–30 hours per month per support person. In larger companies that's hundreds of hours and measurable savings (€3 000–€15 000/mo).

Question 22

Will AI replace my employees?

Accepted Answer

No — AI replaces tasks, not people. It frees the team from repetitive work (copying data, answering the same questions) so they can focus on sales, strategy and hard cases.

Question 23

Which API integrations do you support?

Accepted Answer

Shopify, WooCommerce, BaseLinker, Allegro, Stripe, PayPal, GoPay, ComGate, DPD, GLS, FedEx, InPost, Zásilkovna, Google Workspace, Microsoft 365, Slack, Discord, WhatsApp Business, Telegram, OpenAI, Anthropic — and many more.

Question 24

Will the site be multilingual?

Accepted Answer

Yes. We deliver PL/CS/EN versions with proper hreflang and separate URLs /pl/, /cs/, /en/. We can add other languages on request.

Question 25

How does the engagement work?

Accepted Answer

1) Short call, 2) business analysis, 3) proposal + quote, 4) UI design, 5) implementation, 6) tests and optimisation, 7) launch + support. The full cycle usually takes 2–6 weeks.

Question 26

Is my data safe?

Accepted Answer

Yes. We use enterprise-grade infrastructure (Cloudflare, Supabase, Vercel), encryption at rest and in transit, RLS at the database level, regular backups and GDPR compliance.

Question 27

What is CRM AI?

Accepted Answer

CRM AI is a customer management system enhanced with artificial intelligence: automatic lead qualification, next-action suggestions, offer generation, call transcription and email sentiment analysis.

Question 28

Will you build my online store?

Accepted Answer

Yes — either on a ready engine (Shopify, WooCommerce), or a custom system for non-standard processes (B2B, configurators, multichannel sales, wholesaler integrations).

Question 29

How do you measure results?

Accepted Answer

We define KPIs before launch (number of leads, acquisition cost, handling time, conversion rate, hours saved) and report them in a client panel. Every change is verified with data.

Question 30

Why TOMMY AI instead of an agency?

Accepted Answer

Because I'm not a pretty-picture agency. I combine real e-commerce, automotive and local services experience with modern AI. TOMMY AI sites and systems are built to earn and save time, not just look good.

TOMMY AIDIGITAL FACTORY

What we do

Websites that sell

Ad landing pages

SaaS systems for business

Business automation

AI tools for companies

Returns, bookings, support

API / CRM / ERP integrations

What you can order

Landing page

Company website

SaaS system

AI automation

Chatbot / AI form

CRM / client panel

Portfolio

TimeHunter

Returo

Plnění klimatizace Ostrava

Servis převodovek Ostrava

Autodíly dle VIN

DPF czyszczenie Wodzisław

Serwis skrzyń Śląsk

Koparka Wodzisław Rabas

DPF Ostrava

Why TOMMY AI?

Tom Mrozek — entrepreneur who builds products

Built by a practitioner, not an agency for pretty pictures

Who is it for?

You don't need another ordinary website.You need a digital machine that works for you.

How we work

Business analysis

Solution proposal

Site or system design

Implementation

Tests and optimisation

Growth and automation

Frequently asked questions